Terms of service

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that:

You are at least the age of majority in your state or province of residence;
You have provided consent for any minor dependents using this site.

You may not use our products or services for any unlawful purpose or violate any applicable laws.

Any violation of these Terms may result in immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Credit card information is always encrypted during transmission over networks.

SECTION 3 – ACCURACY OF INFORMATION

Information on this website is provided for general informational purposes only.

We do not guarantee that all information is accurate, complete, current, or error-free.

Your reliance on any information provided on this site is at your own risk.

SECTION 4 – PRICES AND SERVICE MODIFICATIONS

Prices are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any product, service, or content at any time without liability.

SECTION 5 – PRODUCTS AND SERVICES

Certain products may be available exclusively online and in limited quantities.

All returns and exchanges are governed by our Refund Policy.

Installation Risk Disclaimer

Installation of aftermarket automotive lighting products involves inherent risks.

The customer assumes full responsibility for:

Installation procedures;
Wiring modifications;
Vehicle compatibility verification;
Any damage to vehicles, electrical systems, or products resulting from installation.

Professional installation is strongly recommended.

PrismBeam is not responsible for installation-related damages under any circumstances.

Vehicle Compatibility Disclaimer

PrismBeam makes reasonable efforts to provide accurate fitment information.

However, compatibility information is provided for reference purposes only.

Customers are solely responsible for verifying compatibility before purchase.

PrismBeam shall not be liable for:

Fitment issues;
Installation difficulties;
Labor costs;
Diagnostic fees;
Related expenses arising from compatibility concerns.

RGB & Custom Lighting Legal Disclaimer

Certain RGB, color-changing, animated, or customizable lighting products may not be legal for public road use in all jurisdictions.

Such products may be intended solely for:

Off-road use;
Show vehicles;
Exhibition vehicles;
Private property use.

Customers are solely responsible for ensuring compliance with all applicable laws and regulations governing vehicle lighting.

PrismBeam shall not be liable for:

Traffic citations;
Fines;
Failed inspections;
Registration issues;
Vehicle impoundment;
Any legal consequences resulting from product use.

Warranty Limitation

Products are covered exclusively by PrismBeam's 2-Year Limited Warranty against manufacturing defects.

Warranty coverage is immediately void if products show evidence of:

Improper installation;
Physical abuse;
Unauthorized modification;
Wire cutting or alteration;
Damaged security seals;
Unauthorized repair attempts.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel any order.

This includes orders that appear to be placed by:

Dealers;
Resellers;
Distributors;
Fraudulent purchasers.

Customers agree to provide accurate billing and account information.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

Third-party tools are provided “as is” and “as available.”

PrismBeam makes no warranties regarding third-party tools and assumes no liability arising from their use.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites, content, products, or services linked from our website.

Accessing third-party resources is at your own risk.

SECTION 9 – USER COMMENTS AND SUBMISSIONS

Any feedback, suggestions, reviews, ideas, or submissions provided to PrismBeam may be used by PrismBeam without restriction or compensation.

You are solely responsible for any content you submit.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS AND INACCURACIES

We reserve the right to correct any errors, inaccuracies, omissions, pricing errors, or product information errors at any time without prior notice.

This includes orders already submitted.

SECTION 12 – PROHIBITED USES

You may not use this website or our services:

For unlawful purposes;
To violate intellectual property rights;
To submit false information;
To distribute malware;
To collect personal information of others;
To interfere with website security.

Violation may result in immediate termination of service.

SECTION 13 – CHARGEBACKS AND PAYMENT DISPUTES

Customers agree to contact PrismBeam before initiating any chargeback, payment dispute, or payment reversal.

PrismBeam reserves the right to provide the following evidence to payment processors:

Order records;
Tracking information;
Delivery confirmations;
Customer communications;
Product photographs;
Warranty records;
Return records.

Fraudulent or abusive chargeback activity may result in denial of future purchases and legal action where permitted by law.

SECTION 14 – DISCLAIMER OF WARRANTIES

Except as expressly stated in our 2-Year Limited Warranty, all products and services are provided:

"AS IS"

and

"AS AVAILABLE"

without warranties of any kind, express or implied.

This includes implied warranties of:

Merchantability;
Fitness for a particular purpose;
Non-infringement.

SECTION 15 – LIMITATION OF LIABILITY

To the maximum extent permitted by law:

PrismBeam's total liability shall not exceed the amount paid for the product giving rise to the claim.

Under no circumstances shall PrismBeam be liable for:

Indirect damages;
Incidental damages;
Consequential damages;
Lost profits;
Lost revenue;
Vehicle downtime;
Rental vehicle expenses;
Towing expenses;
Diagnostic fees;
Installation or removal costs;
Labor charges.

SECTION 16 – LABOR COST EXCLUSION

PrismBeam does not reimburse:

Installation charges;
Removal costs;
Shop labor fees;
Diagnostic fees;
Reinstallation costs;
Vehicle transportation expenses.

Warranty coverage applies solely to the product itself.

SECTION 17 – INDEMNIFICATION

You agree to defend, indemnify, and hold harmless PrismBeam and its affiliates from any claim, liability, loss, damage, or expense arising from:

Your violation of these Terms;
Your misuse of products;
Your violation of applicable laws.

This includes claims arising from unlawful vehicle lighting use.

SECTION 18 – FORCE MAJEURE

PrismBeam shall not be liable for delays or failures resulting from causes beyond reasonable control, including:

Natural disasters;
Acts of God;
War;
Terrorism;
Labor disputes;
Supply chain disruptions;
Transportation delays;
Government actions;
Internet outages.

SECTION 19 – DISPUTE RESOLUTION & ARBITRATION

Any dispute arising from these Terms, our products, or services shall be resolved through binding arbitration rather than court litigation, except for claims eligible for small claims court.

Arbitration shall be administered in accordance with the rules of the American Arbitration Association (AAA).

To the fullest extent permitted by law, customers waive participation in:

Class actions;
Class arbitrations;
Representative proceedings.

SECTION 20 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 21 – TERMINATION

These Terms remain effective unless terminated by either party.

PrismBeam may terminate access to its Services at any time for violations of these Terms.

SECTION 22 – ENTIRE AGREEMENT

These Terms, together with all policies posted on this website, constitute the entire agreement between you and PrismBeam.

SECTION 23 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

SECTION 24 – CHANGES TO TERMS

We reserve the right to update, modify, or replace these Terms at any time.

Changes become effective upon posting to the website.

Continued use of the website constitutes acceptance of such changes.

SECTION 25 – CONTACT INFORMATION

Questions regarding these Terms of Service should be directed to:

PrismBeam

Email: support@prismbeam.com

Website: www.prismbeam.com